Subprocessors
The following third-party service providers process data on behalf of Propstreet.
This list is the source of truth for our authorised sub-processors. Customers will be notified of changes in accordance with our Data Processing Agreement and may object within ten (10) days of publication.
| Subprocessors | Service | Location |
|---|---|---|
| Microsoft Corp. (Azure) | Cloud hosting and data storage for the platform, including customer communication and uploaded documents. | Netherlands (primary), Ireland (geo-redundant replica) |
| Microsoft Corp. (Azure OpenAI Service) | Large language model inference for AI-assisted features (suggestions, summarisation, retrieval-augmented generation). Prompts may include customer content. | Sweden |
| Pinecone Systems, Inc. | Vector search index supporting AI features. Stores numeric embeddings and non-PII metadata only — does not store names, email addresses, or phone numbers. | Netherlands (GCP region) |
| Google LLC (Maps Platform) | Geocoding service that converts address strings to coordinates. Receives address data only. | Global infrastructure (transit only — no persistent customer-data storage) |
| Twilio, Inc. | SMS delivery that processes names and phone numbers for customers within the service. | USA |
| ActiveCampaign, LLC (Postmark) | Email delivery that processes names and email addresses for customers within the service. | USA |
| Pipedrive OÜ | Manages contact data, sales- and service engagement data. | Estonia |